Can I cancel my order?

As long as the payment procedure has not been completed, your order has not been placed and you can cancel the order or remove the goods from the shopping cart.

If you have completed the payment procedure and you have already received a confirmation e-mail, then your order has been placed and paid. If you still wish to cancel it, please contact us as soon as possible by phone +32 16 40 05 45 or via e-mail address info@dermat.be with the subject 'Cancel order'.